The course isn’t launching
Please only use Internet Explorer (IE) to take eLMS courses (unless instructed otherwise) and ensure that your...
Request Administrator Access
Please contact your eLMS Primary Level 1 Administrator (PL1) to determine if you need eLMS Admin access. If it...
Supervisor is not correct
The FAA implemented a new functionality in the HCM System called Employee File on August 14, 2020. Employee Fi...
PL1 list
https://ksn2.faa.gov/faa/learn/elmsresourcecenter/Documents/eLMS%20Primary%20and%20Backup%20Level%201%20Admini...
Desktop Configuration Issues
Course Not Launching / Displaying Properly
If you are using Chrome, log out and then log back in with Internet Explorer. Chrome will not work with most...
Employee Needs Supervisor Updated
Please contact your local eLMS administrator to ensure the correct supervisor is assigned to you in eLMS. If y...
Request to Change User ID
The FAA does not permit eLMS user IDs to be changed. The user ID links all user information in eLMS; to change...
Contractor Requesting Training in eLMS
FAA contractors can take FAA-sponsored online training or attend FAA-sponsored instructor-led training only wh...
How to View Transcript/Print Certificate
To view your Transcript or print a completion certificate, go to your Home page (where your My Assigned Train...