Frequently Asked Questions

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Request Administrator Access

Please contact your eLMS Primary Level 1 Administrator (PL1) to determine if you need eLMS Admin access. If it...

Aug 20, 2025 9:40 am EDT

Supervisor is not correct

The FAA implemented a functionality in the HCM System called Employee File. Employee File will provide a new p...

Aug 20, 2025 9:43 am EDT

PL1 list

https://ksn2.faa.gov/faa/learn/elmsresourcecenter/Documents/eLMS%20Primary%20and%20Backup%20Level%201%20Admini...

Dec 31, 2020 6:00 pm EDT

Request to Change User ID

The FAA does not permit eLMS user IDs to be changed. The user ID links all user information in eLMS; to change...

Sep 28, 2019 3:50 pm EDT

Temporary User Accounts

Temporary user accounts can be created ONLY for people who have mission critical training they need to complet...

Sep 28, 2019 3:52 pm EDT

Federal New Hire Not in eLMS

New federal users are generated in eLMS/DOT Learns via the Federal Personnel and Payroll System (FPPS) and thi...

Aug 20, 2025 9:54 am EDT
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