Frequently Asked Questions

  1. Home
  2. Knowledge Base
  3. Frequently Asked Questions

The course isn’t launching

Please only use Internet Explorer (IE) to take eLMS courses (unless instructed otherwise) and ensure that your...

Dec 31, 2020 5:56 pm EDT

Request Administrator Access

Please contact your eLMS Primary Level 1 Administrator (PL1) to determine if you need eLMS Admin access. If it...

Dec 31, 2020 5:57 pm EDT

Supervisor is not correct

The FAA implemented a new functionality in the HCM System called Employee File on August 14, 2020. Employee Fi...

Dec 31, 2020 5:59 pm EDT

PL1 list

Dec 31, 2020 6:00 pm EDT

Employee Needs Supervisor Updated

Please contact your local eLMS administrator to ensure the correct supervisor is assigned to you in eLMS. If y...

Sep 28, 2019 3:49 pm EDT

Request to Change User ID

The FAA does not permit eLMS user IDs to be changed. The user ID links all user information in eLMS; to change...

Sep 28, 2019 3:50 pm EDT
Next Page »