If you are using Chrome, log out and then log back in with Internet Explorer. Chrome will not work with most eLMS courses. If you are using IE, typically this is a desktop configuration issue, not an eLMS issue.
Please contact the FAA My IT Help Desk for resolution. They will be able to compare your current desktop configuration to what is required to run eLMS properly.
Phone: 1-844-FAA-MYIT (322-6948)
Email: helpdesk@faa.gov
If they are unable to resolve the problem, please contact the eLMS and Blackboard Help Desk at elmssupport@faa.gov.